Privacy Policy
Your privacy and data protection is important to us
Information Collection
We collect personal information from you when using our online booking system and when your details are added to our systems in store when you use our services, including information about your:
- Name and contact information
How We Use Your Information
We collect your personal information in order to:
- Ensure we have your services on file for the next time you return
Terms Agreement
When making a booking using our online booking system or by visiting us in store and your information is entered into our system when you use our services you agree to accept all our terms of our Privacy Policy as this forms our terms of conditions for using Tareks Ltd Services.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss. Your information is stored securely and access is restricted to authorized personnel only.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Customer booking and service history is retained for up to 5 years unless you request deletion sooner. Photos and videos are retained indefinitely unless you request removal.
Photo & Video Consent
During your appointment we may ask your consent to take your photo or video image to use on our social media marketing platforms including our website and promotional material. By verbally consenting when our staff ask to take your picture, or by signing our consent form, you agree we may use your image at our discretion to promote our services.
Third-Party Services
We use third-party service providers including our online booking system (POS platform) to manage your information. These providers are contractually required to protect your data and use it only for the purposes we specify. We do not sell or share your personal information with third parties for marketing purposes.
Cookies & Tracking
Our website may use cookies and analytics tools to improve user experience. These tools help us understand how you use our site but do not identify you personally. You can disable cookies in your browser settings if preferred.
Your Rights
Under the Privacy Act 2020, you have the right to:
- Ask for a copy of any personal information we hold about you
- Have it corrected if you think it is wrong
- Request deletion of your information (subject to legal retention requirements)
- Request removal of your photos or videos from our platforms
We will respond to all data requests within 20 working days. If you'd like to submit a request, please contact us at contact@tareks.nz
Privacy Act Compliance
Tareks Ltd operates in compliance with the Privacy Act 2020 and the Privacy Principles set out in that legislation. We are committed to protecting your personal information and respecting your privacy rights.
Privacy Complaints
If you have a complaint about how we handle your personal information, please contact us at contact@tareks.nz with details of your complaint. We will investigate and respond within 20 working days. If you are not satisfied with our response, you may lodge a complaint with the Privacy Commissioner.
Legal Agreement
You agree to these terms when booking or using our services and no legal action against the company Tareks Ltd or Tareks Holdings will be pursued or upheld.
